Welcome to the Compass Help Desk!

Having a problem with your school device (e.g., your laptop) or with one of your accounts? The IT Team is here to help!
Please select an option below to submit a support ticket and we will assist you shortly.

A picture of a teacher with her student or scholar providing instruction

Scholars & Staff

Login to the helpdesk portal using your school email to submit a support ticket, track updates to your tickets, review help logs, and track your school devices.

A picture of a mother with her child (i.e., a family) and a business partner standing together

Parents & Partners

Don’t have a Compass email? No problem! Click here to submit a support ticket by email. Or use your scholar’s login (to the left) to enable ticket tracking.

A picture of a boy on his cellphone looking confused and concerned.

Password Resets & Mobile Users

Using a mobile phone or lost your password and can’t login? For the easiest user experience, use this form to request help!