The lack of face-to-face instruction might seem like there’s less ability to contact instructors.
But there are barriers to communication in the traditional classroom setting.
For example: If you had one hour to help 30 people, who would you go to first? Likely the ones who grab your attention first and ask for help. That’s the barrier an in-person classroom setting can create. With such large class sizes, scholars must be vocal in order to receive any sort of help. Those who aren’t oftentimes fall through the cracks.
With online instruction, scholars are able to contact teachers anytime throughout the working day. There are real-time online lectures similar to that of the traditional classroom, but that’s just one point of contact–not the main form of interaction. Here are the different ways scholars can contact teachers at Compass Charter Schools (CCS).
Five Ways to Communicate With Online Instructors
1. Email
At Compass Charter Schools (CCS), every teacher has an individual email provided to all scholars at the beginning of each course. This way, scholars can easily send messages to their teachers and usually get a response within 24 hours or less.
2. PSP instant messaging
The Parent Scholar Portal’s (PSP) instant messaging isn’t just for connecting with scholars and making friends in a safe environment, though that is a plus.
Another way to contact teachers for a faster response is through Compass’ Parent Scholar Portal (PSP), where scholars log in to see announcements, check grades, chat with other scholars and even teachers. In the messaging section of the PSP, scholars can find their teachers, see if they are online and send instant messages with any questions they have.
3. Phone call
For an immediate response, scholars can call teachers on their direct office line and speak with them regarding any questions or concerns. You can call by using the teacher’s direct phone line, which will be shared with you at the beginning of class, or found within the PSP.
4. In many cases, text message
Many of our teachers even offer text messaging through their professional phone line. If your instructor offers this option, you will find out at the beginning of class in announcements, or you can always reach out through one of the other communication lines and see if they have texting available.
5. Real-time online sessions
In our online courses, teachers will hold real-time classroom online sessions to instruct the course, answer questions and hold classroom discussions. If you don’t want to ask questions in the group session, our teachers are more than willing to schedule a one-on-one meeting with you to provide tutoring and more personalized instruction.
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Compass Charter Schools (CCS) is a WASC-accredited virtual charter school that serves families throughout California. Interested in learning more about CCS’ flexible academic programs? Visit our website, or contact our enrollment team at enrollment@compasscharters.org or (877) 506-8631.